Privacy Policy

Privacy Policy - the basics

1. Information We Collect

a. Information You Provide Directly

We may collect personal information that you provide voluntarily, including:

• Name

• Email address

• Phone number

• Property address (if you submit property-related information)

• Company name (if applicable)

• Messages or details submitted through forms or communication channels

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device details

• Pages viewed and time spent

• Cookies and tracking data for analytics and performance

c. Business-Related Information

In connection with our mid-term housing and corporate accommodations:

• Property details from landlords

• Information related to vetted corporate tenants

• Communication records for operations, onboarding, or support

2. How We Use Your Information

We use collected information to:

• Respond to inquiries from landlords, tenants, or partners

• Evaluate and onboard properties suitable for mid-term stays (30+ days)

• Provide, operate, and improve our services

• Communicate updates, confirmations, and support

• Conduct internal analytics to enhance website performance

• Fulfill legal or regulatory obligations

We do not sell personal information.

3. How We Share Information

We may share information only when necessary:

• Service Providers: Vendors supporting business operations (communication tools, analytics, insurance partners, payment processors).

• Corporate Tenants & Partners: In connection with vetted professional placements for stays of 30 days or more.

• Compliance: When required by law, court order, or regulatory authorities.

• Business Transfers: In the event of mergers, restructuring, or acquisition.

We do not share information for advertising or resale.

4. Cookies and Tracking Technologies

We may use cookies, analytics, and similar tracking tools to:

• Improve website performance

• Understand visitor behavior

• Manage user preferences

You may control cookies through your browser settings.

5. Data Security

We use reasonable physical, technical, and administrative safeguards to protect personal information. However, no online transmission or storage system is fully secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as needed for:

• The purposes described in this Privacy Policy

• Legal and regulatory obligations

• Operational needs related to corporate housing and mid-term rentals

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal information

• Request corrections or updates

• Request deletion of your information

• Opt out of communications

To exercise these rights, contact us at MarkB@modernehaven.co.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under 18, and we do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Last Updated” date.

What to include in the Privacy Policy